Terms and Conditions
1. Applicability
These terms and conditions are applicable to events organized by Chef On Spot and shall bind the Company and the Client.
2. Booking and Payment
a) Once the Client have booked the event, either by email or through the portal, they shall receive the commercial invoice describing the detail of the event and the services to be provided by the Company.
b) The Invoice shall outline the bank account details to be used for bank transfers.
c) Please note that the event is considered booked and binding the parties once the Client have transferred a non-refundable deposit of 50% of the invoice amount to the Company's nominated bank account. The Client warrants and commits to transfer the remaining 50% within three (3) banking working days to the same Company's bank account.
3. Cancellation Policy
a) Once the Client have paid the non-refundable deposit as per article 2.c, the event is considered confirmed and binding the parties.
b) The Client can cancel the event any time after payment of the non-refundable deposit.
c) The nonpayment of the balance amount of 50% before three (3) days from the booked event date, shall automatically result in cancellation of the event and the Client shall be no eligible/entitled of any refund.
d) The Client can ask for a postponement of a booked/confirmed event on a later day, provided that the chosen date is acceptable by the Company and not conflicting with any other confirmed event.
4. Client Responsibilities
a) Payment of the agreed amount as per article 2
b) Provide detailed information about the venue (exact location, specific security and safety procedures to be followed etc.).
c) Full responsibility for guest management and for venue coordination.
5. Liability and Insurance
a) Availability of a full insurance coverage for the location and for the people participating to the event.
6. Force Majeure
a) In case of a force majeure preventing the event to go ahead as planned, the Company shall propose to the Client an alternative date for the event to be held.
7. Dispute Resolution
a) Negotiation: In the event of any dispute, controversy, or claim arising out of or relating to this agreement, the parties agree to first attempt to resolve the matter amicably through good faith negotiations.
b) Mediation: If the dispute cannot be resolved by negotiation within thirty (30) days of the written notification of the dispute, the parties agree to submit the dispute to mediation prior to pursuing any other remedies. Mediation will be conducted in accordance with the rules of Abu Dhabi Commercial Conciliation and Arbitration Centre (ADCCAC) and will take place in Abu Dhabi, UAE.
c) Arbitration: If the dispute remains unresolved after mediation, the parties agree to submit the dispute to binding arbitration. The arbitration shall be conducted in accordance with the rules of UNCITRAL and shall take place in Abu Dhabi, UAE. The arbitration award shall be final and binding on both parties.
d) Costs: Each party shall bear its own costs and expenses in relation to negotiation and mediation. The costs of arbitration shall be borne as determined by the Arbitrator.
e) Governing Law: This dispute resolution clause and any disputes arising out of or related to this agreement shall be governed by and construed in accordance with the laws of Abu Dhabi, UAE.
8. Amendments to Terms
The Company reserves the right to modify or amend these Terms at any time. Any changes will be effective immediately upon posting on Company website or providing notice to users. By continuing to use our services after the changes are made, the Client agree to the revised Terms. It is a Client's responsibility to review these Terms periodically for updates.
9. Acceptance of Terms
By paying the deposit, the Client acknowledges that he has read, understood, and agrees to be bound by these Terms and Conditions. The payment of the deposit by the Client constitutes acceptance of these Terms. If Client do not agree to all the terms, he should refrain from making the deposit.